1. Introduction

At Mint Harvey Cameron Group (“we”, “us”, “our”), we are committed to protecting your personal information and complying with New Zealand’s Privacy Act 2020. This Privacy and Cookie Policy explains how we collect, use, store, and share your personal data through our website minthc.co.nz, as well as how we use cookies and similar tracking technologies.

2. How We Collect Your Information

We collect information through:

• Website contact forms and newsletter sign-up forms
• Cookies and other tracking technologies (see section 7 below)
• Analytics tools such as Google Analytics and Microsoft Clarity
• Third-party marketing and CRM tools (e.g., HubSpot, LinkedIn, Meta)
• The digital signing of contracts and other electronic documentation
• Social media and other third-party platforms where we interact with users

3. What Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• IP address
• Device, browser and operating system data (via analytics and pixels)

4. Why We Collect Your Information

We use your personal information to:

• Communicate with you about our services and respond to your enquiries
• Administer business processes such as contract generation, digital signing, onboarding, and account management
• Meet our legal and compliance obligations, including identity verification, fraud prevention, and risk assessment
• Improve our website performance, content, and user experience
• Deliver marketing and promotional content
• Analyse website usage and effectiveness of our digital campaigns
• Support the delivery and performance of our services

5. Sharing Your Information

We may share your information with trusted third parties who support our business operations, including:

• Any parties necessary to provide the services you purchase from us, including contractors or service delivery platforms;
• Credit reporting bodies or fraud checking agencies, where necessary to confirm your identity, protect against fraud, or assess creditworthiness
• Our professional advisers, including our accountants, auditors, and lawyers, where required for business, financial or legal advice
• Government and regulatory authorities and other organisations, where required or authorised by law, including compliance, legal proceedings, or law enforcement matters
• CRM and email marketing platforms, such as HubSpot
• Web and marketing analytics providers, including Google, Meta, LinkedIn, and Microsoft Clarity
• Advertising partners for audience targeting and campaign performance measurement

These third parties may be located outside New Zealand. Where data is stored or processed overseas, we take reasonable steps to ensure it is protected in accordance with the Privacy Act 2020.

6. How We Protect Your Information

We use a combination of technical and organisational measures to safeguard your personal data, including:

• SSL encryption on our website
• Multi-factor authentication (MFA) for system access
• Secure storage and restricted access protocols
• Regular software patching, and cybersecurity oversight by third-party providers
• Staff training in data protection best practices and responsible data handling

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and deliver relevant advertising. These may include:

• Google Analytics
• Meta (Facebook) Pixel
• Microsoft Clarity
• LinkedIn Insight Tag
• HubSpot Tracking
• Floodlight and Google Ads Conversion Pixels

These tools help us understand how visitors interact with our website and enable remarketing and campaign performance tracking.

Cookies are small text files that are stored on your device when you visit a website. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

You can manage or disable cookies through your browser settings. By continuing to use our website, you consent to the use of cookies as described.

8. Links to Other Websites

Our website may contain links to third-party websites or services that are not operated or controlled by Mint Harvey Cameron Group. These may include, for example Social media platforms (e.g., LinkedIn, Facebook, Instagram), client or partner websites.

We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any external websites you visit before providing them with your personal information. The inclusion of a link does not imply our endorsement of the linked site or its operators.

9. Your Rights Under New Zealand Privacy Law

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of that information
• Withdraw consent to marketing communications at any time

To make a request, please contact us using the details in section 10 below.

10. Marketing Communications

If you subscribe to receive updates from us, we may send you marketing communications. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

11. Contact Us

For any privacy-related enquiries or concerns, please contact our Privacy Officer:

Email: privacyofficer@minthc.co.nz

Postal Address: 158 Leinster Road, Merivale, Christchurch 8014, New Zealand

12. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

‍